How does Guildhawk Text Perfect tech save so much time when editing multiple authored documents?

Text Perfect is an AI-enabled proofreading and text correction tool, which saves hours of manual review and editing, and works across a range of languages.

The tool uses terminology database software to find, correct, and replace words or phrases based on general language rules and/or rules specific to a given client.

This ability to set client-specific style guidelines and terminology preferences (something other similar tools cannot do) is what sets Text Perfect apart, along with fewer false positive errors compared to other tools. The latter can be time- consuming to sort through, making the Text Perfect process quicker and more efficient than its competitors.

Below are some of the functions Text Perfect performs:

• Corrects language-specific grammar and spelling errors
• Corrects date and number formats
• Fixes punctuation
• Implements client-specific terminology and style preferences
• Changes tone
• Improves consistency
• Converts between different language flavours (e.g. US to UK English)

Using terminology database software and a set of language, and sector, and/or client rules, Text Perfect automatically reviews imported files and flags up all errors, issues, and non-adherences.

There are 2 Text Perfect service levels available, which determine how the reviewed files are then processed before delivery:

Text Perfect Gold – a linguist checks the issues flagged by the tool and approves or rejects them, at which point the tool makes the relevant changes automatically.

Text Perfect Platinum – the Gold service steps are then followed by a full linguist review to provide a human edit for flow, consistency and tone.

In both cases, a report detailing the changes made is provided along with the corrected file, for complete transparency.

As mentioned above, there is some human intervention involved in all Text Perfect service levels – to one degree or another.

Our linguists and engineers are also involved in training the machine to review for client-specific rules.

Outside of these specific interventions, Text Perfect works independently to review the text, identify issues and flag them, and then implements suggested changes once these have been approved.

This depends on how much reference material we have to train it with. The timescale for training and setting rules in advance (i.e. before beginning the first Text Perfect review) can be between 5-10 days, depending on the volume of content we are provided.

In order to set rules in advance we would usually seek any or all the following:

• Acronym lists
• Definitions lists
• Term bases
• Style guides
• Glossaries
• Existing, approved monolingual content

Note: In the absence of reference materials up-front, Text Perfect works on the basis of a default set of standards and rules for the relevant language. This includes correction of spelling, grammar, and numbering; improving flow and readability; and ensuring tone is consistent throughout, and terminology is internally consistent.

We we will then need to set rules and preferences based on your feedback on the output, as we would anticipate a number of iterations will be needed to ensure the content is fit for purpose. The preferences you indicate are used to train the machine for the next iteration. This iterative process would need to take place several times – typically an average of 5 times – until we reach the level of output that is desired.

The Text Perfect process is very quick, processing between 100 – 1,000 pages within 24-48 hours, depending on complexity. By way of comparison, a single human linguist would generally be able to proofread about 20-40 pages in this time.

The Text Perfect service is costed based on characters processed. Our Gold service starts at £40 for 80,000 characters (~55 pages) Our Platinum service starts at £60 for 15,000 characters (~10 pages)

We also offer monthly subscriptions, which provide savings of 5% to 20% compared to the ad hoc cost.

Text Perfect is currently compatible with all of the following file types and programs.

Note: Should content need to be pushed automatically from a particular portal or platform directly to Guildhawk Aided for translation, we can create an API to enable this automated process.

Text Perfect currently supports 61 languages:

Guildhawk maintains UKAS-accredited ISO27001 certification, which is focused on information security and includes processes for protecting the integrity and confidentiality of data. Any content that you share with us as part of the Guildhawk Voice offering will be handled according to these secure information management practices.