A centralised portal for a multinational giant
Services: Customised platform creation
Industries: Finance and real estate
When a global accountancy and business services firm needed to consolidate their language services across the Middle East, they turned to Guildhawk to provide the secure systems and quality assurance they needed.
Built to be user-friendly
Supplying consultancy and accountancy services to international clients demands the highest standards of localisation. So smooth, intuitive processes with easy progress tracking and built-in feedback mechanisms were vital at such scale.
Guildhawk worked as a trusted partner, designing a client portal with all data securely stored on servers in London.
Guildhawk worked as a trusted partner, designing a client portal with all data securely stored on servers in London. Users can log in and request translations, track progress and leave ratings and comments on the resulting text.
A tiered system of access means entry-level users see only their own project, while senior managers can gain a wider overview. Auditors have full access to monitor quality across the portal, and super-users can log-in and erase confidential data when circumstances require.