our work – DCAF – consultancy
Making Societies Safer with DCAF and the OSCE
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The Geneva Centre for Security Sector Governance (DCAF) works to create safer societies by strengthening security sector reform and promoting human rights.
DCAF assists partner states, and international actors supporting these states, to improve the governance of their security sector through inclusive and participatory reforms based on international norms and good practice.


Skills to Protect Life in Crisis Situations
The Government of the Republic of Armenia asked DCAF and the Organisation for Security and Cooperation in Europe (OSCE) to provide respected policing experts to design and deliver a series of workshops for the Police in Armenia. The aim was to equip police leaders with new negotiation and communication skills for the protection of life and order during high-risk events and crisis situations.
The aim was to equip police leaders with new negotiation and communication skills for the protection of life and order during high-risk events and crisis situations.

Our expertise
Working with DCAF and the OSCE, Guildhawk sourced three internationally recognised experts to deliver the workshops using a series of interactive teaching techniques. Meticulous planning and pre-defined learning outcomes ensured that the students were able to fully understand and then practice using the skills in a safe learning environment.
As Armenian was the first language of attendees, simultaneous interpreters were used to deliver sessions and to interpret for role plays which reinforced learning points in a real-life context.
Several officers subsequently made effective use of the skills they had learned in an operational setting when policing a series of protests in Yerevan. Guildhawk has continued to support DCAF with other training and reform programs.
The formal opening of the workshop was recorded by the Police of the Republic of Armenia with an Armenian voice over, and can be viewed here.