Frequently Asked Questions

Guildhawk answers the questions buyers ask most about translation, localisation, interpreting, and language intelligence, so you can choose the right language partner with confidence.

What is language intelligence and how does it differ from translation?

Language intelligence is the practice of turning multilingual communication into a governed, auditable business process, backed by certified linguists, proprietary AI, and a record of every decision.

Whereby translation merely converts words, language intelligence checks the wider system to ensure that security and audit trails that makes your output defensible.

What is the difference between translation and localization?

Translation converts text from one language into another.

Localization goes further and adapts dates, currencies, images, tone, and cultural references so the content fits a specific market.

How do I choose a professional translation company?

Look for certified linguists, recognised quality and security standards such as ISO 9001 and ISO 27001, proven experience in your industry, and a clear audit trail on every project.

Ask how the company combines human translators with AI, how it protects your data, and how it proves quality and confidentiality.

What is a certified translation and when do you need one?

A certified translation comes with a signed statement confirming it is a complete and accurate version of the original document.

You usually need one for official or legal purposes, such as visa and immigration applications, court evidence, contracts, academic records, and regulatory filings.

What is the difference between translation and interpreting?

Translation covers written content such as documents, websites, and marketing.

Interpreting covers spoken language in real time, such as meetings, conferences, and phone calls. Guildhawk provides both in-person and remote interpretation services.

What is a language service provider (LSP)?

A language service provider (LSP) is a company that delivers translation, localization, interpreting, and multilingual content, usually pairing expert human linguists with technology.

Guildhawk stands apart by building its own AI in a UK lab rather than reselling third-party tools, and by backing every translation with certified human linguists, ISO 27001 and ISO 9001 controls, and a defensible audit trail on each decision.

How does AI or machine translation compare to human translation?

AI and machine translation are fast and low cost for large volumes or low-risk content, but they can miss nuance, context, and cultural meaning, and no one is accountable for mistakes.

Human translation, with AI support and expert review, gives the accuracy, tone, and traceable quality that regulated, high-value, and public-facing content needs.