AI-translated customer letters: what the FCA's AI report means
If your firm uses AI to translate customer letters, the FCA's new good practice report makes clear that you remain responsible for the result, ...
Topics
From BBC studio to Mandarin in minutes, but what will compliance training look like in 2033?
In 2019, BBC News invited me to appear on television to talk about the startling growth of cybercrime. My message was stark: fraud had become a ...
Localising SOPs and safety procedures before an incident: why industrial leaders are acting now
If your safety procedures and training are delivered in English and your workforce speaks five other languages, you may already be carrying a risk you can't see. A
Why market expansion slips and what language has to do with it
When companies expand, they usually focus on four areas: market size, competition, regulations, and sales channels. Almost nobody considers language. ...
Does it matter if the CEO can code?
People keep asking me this question. Sometimes directly. Sometimes through polite questions of a conference panel. And recently, through the
RoboTimes and the rise of agent-led websites: what it means for the future
A new kind of website is emerging. One that doesn't just publish content, but runs itself in many of the ways a small editorial team might. That's the idea behind
You used AI to translate - now use us to post edit
Many organisations now use in‑house AI tools such as Copilot, ChatGPT, or Microsoft Translator to generate first‑draft translations. This can be a smart way to speed up workflows, if you ...
How can UK businesses win more deals if they only speak English?
The UK has always been the global pioneer across multiple industries, setting new standards in everything - from engineering skyscrapers and silicon chips, to financial products and music ...
Are Enterprise Translation Management Systems facing a BlackBerry moment?
In this article, we reveal the extraordinary impact AI is having on traditional translation business models, asking if legacy translation tools are about to experience a Blackberry moment ...
Why AI verification is the biggest trend of 2026
In 2026, the conversation around AI has shifted. We are no longer asking if a model can perform a task, but how we can prove its results are correct. As lawyers, ...
